Safe Play
Gaming should always be fun — never a source of stress or financial hardship. dramjili is fully committed to promoting safe, responsible play for every Filipino player on our platform.
Our Commitment
At dramjili, we believe that online gaming is a form of entertainment — and like all forms of entertainment, it works best when enjoyed in moderation. We take our responsibility to Filipino players seriously, and we've built a range of tools and safeguards into the dramjili platform to help you stay in control at all times.
Whether you're spinning slots, playing bingo, or trying your luck at the live casino, dramjili wants every session to be a positive experience. That means setting limits, knowing when to take a break, and reaching out for help if gaming ever stops feeling like fun.
Our responsible gaming program is aligned with PAGCOR's guidelines for licensed online gaming operators in the Philippines. We are committed to preventing underage gambling, supporting players who may be experiencing problem gambling, and providing clear, accessible tools for self-management.
Tools & Features
dramjili gives every player access to a full suite of responsible gaming tools — all available directly from your account settings, no questions asked.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Define the maximum amount you are comfortable losing over a set period. When your loss limit is reached, dramjili will automatically restrict further wagering until the limit period expires. This tool helps you stay within your personal budget at all times.
Set a maximum session duration so that dramjili will remind you — or automatically log you out — when your chosen play time is up. Regular breaks help you maintain perspective and keep gaming enjoyable rather than compulsive.
Need a short pause? Use the "Take a Break" feature to temporarily suspend your dramjili account for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in, deposit, or place wagers. Promotional communications will also be paused.
For players who need a longer break, dramjili offers self-exclusion periods of 6 months, 1 year, or permanent exclusion. Self-exclusion is irreversible for the chosen period. During exclusion, your account is fully locked and all marketing is stopped immediately.
Enable pop-up reminders at regular intervals (every 30, 60, or 90 minutes) that show you how long you've been playing and how much you've wagered in the current session. These gentle nudges help you stay aware and make informed decisions about continuing to play.
Step by Step
If you feel that your gambling is getting out of hand, self-exclusion is one of the most effective steps you can take. Here's how to activate it on dramjili:
Sign in to your dramjili account using your registered mobile number or email address and password.
Navigate to your profile menu and select "Responsible Gaming" or "Account Settings" from the dropdown.
Choose the "Self-Exclusion" option and select your preferred exclusion period: 6 months, 1 year, or permanent.
Review the terms of your self-exclusion and confirm your request. You will receive a confirmation email once your exclusion is active.
If you need help activating self-exclusion or have questions, our 24/7 support team is available via live chat or at [email protected].
Account Controls
All limits below can be set directly from your dramjili account settings. Changes that reduce your limits take effect immediately.
| Limit Type | Available Periods | Takes Effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (decrease) / 24 hrs (increase) |
| Loss Limit | Daily / Weekly / Monthly | Immediately (decrease) / 24 hrs (increase) |
| Wager Limit | Daily / Weekly / Monthly | Immediately (decrease) / 24 hrs (increase) |
| Session Time Limit | Per session (30 min – 8 hrs) | Immediately |
| Take a Break | 24 hrs / 7 days / 30 days | Immediately |
| Self-Exclusion | 6 months / 1 year / Permanent | Immediately (irreversible) |
Know the Signs
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, so it's important to recognise the warning signs early. Ask yourself honestly if any of the following apply to you:
If you ticked two or more boxes, we strongly encourage you to use dramjili's responsible gaming tools or speak with a professional counsellor.
Get Help
If gambling is causing problems in your life, reaching out is the bravest thing you can do. dramjili encourages all players to seek support — whether from our team or from professional organisations dedicated to helping people with gambling-related concerns.
The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming resources and guidelines for all licensed operators and players in the Philippines. Visit the PAGCOR website for information on player protection programs and support services.
The NCMH Crisis Hotline provides free, confidential mental health support for Filipinos. If gambling-related stress is affecting your mental wellbeing, trained counsellors are available to help. Crisis line: 1553 (available 24/7).
Our support team is available 24/7 via live chat and email. If you need help activating responsible gaming tools, requesting self-exclusion, or simply want to talk to someone about your gaming habits, we're here for you — no judgment, no pressure.
Gamblers Anonymous offers peer support groups for people struggling with compulsive gambling. Meetings are held regularly in Manila, Cebu, Davao, and other major cities across the Philippines. Participation is free and confidential.
Age Policy
Under Philippine law and PAGCOR regulations, online gambling is strictly prohibited for individuals under the age of 21. dramjili enforces this requirement rigorously.
All new dramjili players must complete a KYC (Know Your Customer) verification process before making their first deposit. Valid Philippine government-issued ID is required to confirm your age and identity.
dramjili continuously monitors accounts for signs of underage access. Any account suspected of being operated by a minor will be immediately suspended pending investigation, and all funds will be held until the matter is resolved.
If you share a device with minors, we strongly recommend using parental control software to prevent access to gambling websites. Keep your dramjili login credentials private and never share your account with anyone under 21.
Play Responsibly
Gaming is best when it's fun and in control. Sign in to your dramjili account to set your personal limits, or explore our games knowing that your safety is always our priority.
Must be 21 or older to register and play. Gambling involves risk. Please play responsibly.