dramjili Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and dramjili ("dramjili," "we," "us," or "our") governing your access to and use of the dramjili online gaming platform accessible at dramjili.vip and any associated mobile or web applications (collectively, the "Platform").

By registering an account, accessing the Platform, or using any of the services offered by dramjili, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. If you do not agree to these Terms, you must immediately cease using the Platform.

These Terms apply to all users of the Platform, including registered players, visitors, and any other persons who access or use the Platform in any capacity.

2. Eligibility and Age Verification

Access to and use of the dramjili Platform is subject to the following eligibility requirements:

• You must be at least 21 years of age at the time of registration. This is a mandatory legal requirement under Philippine gambling regulations and is strictly enforced by dramjili.
• You must be physically located in a jurisdiction where online gambling is lawful at the time of placing any wager or accessing any game on the Platform.
• You must not be listed on any self-exclusion register maintained by dramjili or any regulatory authority.
• You must not be an employee, contractor, director, officer, or agent of dramjili, or an immediate family member of any such person.
• You must have full legal capacity to enter into a binding contract under the laws of the Republic of the Philippines.

dramjili reserves the right to request documentary proof of age and identity at any time, including but not limited to a government-issued identification card, passport, or driver's licence. Failure to provide satisfactory documentation within the timeframe specified by dramjili may result in the suspension or permanent closure of your account and the withholding of any pending withdrawals pending verification.

If dramjili determines, at any time, that a player does not meet the eligibility requirements set out in this section, dramjili reserves the right to void all wagers placed by that player, forfeit any winnings, and refund only the net deposits made to the account, at its sole discretion.

3. Account Registration and Security

To access the full range of services offered by dramjili, you must register a player account. The following conditions apply to account registration and maintenance:

• Each individual may hold only one (1) registered account on the dramjili Platform. The creation of multiple accounts by a single individual is strictly prohibited.
• You must provide accurate, complete, and current information during the registration process. You are obligated to update your account information promptly if any details change.
• You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. dramjili will not be liable for any loss or damage arising from your failure to maintain the security of your account.
• You must notify dramjili immediately upon becoming aware of any unauthorised access to or use of your account by contacting our support team via live chat.
• Account credentials may not be transferred, sold, or shared with any third party under any circumstances.
• dramjili reserves the right to refuse registration or to close any account at its sole discretion, without being required to provide a reason.

4. Deposits, Withdrawals, and Payment Methods

All financial transactions on the dramjili Platform are subject to the following terms:

• Deposits and withdrawals must be made using payment methods that are registered in your own name. dramjili does not accept third-party payments.
• The minimum deposit amount is ₱100. Minimum and maximum withdrawal amounts are as specified in the Platform's cashier section and may be updated from time to time.
• dramjili supports GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods as listed in the cashier section. Availability of specific payment methods may vary.
• Withdrawal requests are processed by dramjili within the timeframes stated on the Platform. GCash withdrawals are typically processed within 5 minutes under normal operating conditions. Processing times may be extended during periods of high volume or where additional verification is required.
• dramjili reserves the right to conduct identity and source-of-funds verification before processing any withdrawal. You may be required to submit supporting documentation as part of this process.
• All transactions are conducted in Philippine Peso (PHP / ₱) unless otherwise specified.
• dramjili is not responsible for any fees charged by your payment provider in connection with deposits or withdrawals.

5. Bonuses and Promotions

dramjili may offer bonuses, free bets, cashback, and other promotional incentives to players from time to time. The following general terms apply to all promotions unless otherwise stated in the specific promotion terms:

• All bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn. The applicable wagering requirement will be stated in the promotion terms.
• Bonuses may only be claimed once per player, per household, per IP address, and per device, unless the promotion terms expressly state otherwise.
• dramjili reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.
• Bonuses obtained through fraudulent means, including the creation of multiple accounts, will be forfeited and the relevant accounts suspended.
• dramjili reserves the right to determine, at its sole discretion, whether a player has met the conditions of a promotion.
• Bonuses cannot be transferred between accounts or exchanged for cash except in accordance with the applicable wagering requirements.

6. Game Rules and Fair Play

All games available on the dramjili Platform are governed by individual game rules, which are accessible within each game. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.

• All random number generator (RNG) games on dramjili use certified RNG technology to ensure genuinely random and fair outcomes. Live casino games use physical equipment operated by trained dealers and streamed in real time.
• In the event of a discrepancy between the result displayed on your device and the result recorded on dramjili's servers, the server record shall be the definitive record.
• dramjili reserves the right to void any wager that was placed as a result of a software error, malfunction, or any other technical fault. In such cases, the staked amount will be returned to the player's account.
• Winnings derived from wagers placed using bonus funds are subject to the applicable bonus terms and wagering requirements.

7. Prohibited Conduct

The following conduct is strictly prohibited on the dramjili Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of account balances, and referral to the relevant Philippine authorities:

• Registering more than one account on the Platform.
• Providing false, inaccurate, or misleading information during registration or at any other time.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform or to gain an unfair advantage in any game.
• Colluding with other players or engaging in any form of cheating, match-fixing, or manipulation of game outcomes.
• Exploiting software errors, glitches, or vulnerabilities in the Platform for financial gain.
• Using the Platform for any unlawful purpose, including money laundering or fraud.
• Engaging in abusive, threatening, or harassing behaviour toward dramjili staff or other players.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's software or systems.

8. Responsible Gaming

dramjili is committed to promoting responsible gaming and providing tools to help players manage their gaming activity. The following responsible gaming measures are available to all registered players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts.
• Session Time Reminders: Players may configure reminders to alert them after a specified period of continuous play.
• Cooling-Off Periods: Players may request a temporary suspension of their account for a defined period.
• Self-Exclusion: Players who wish to permanently exclude themselves from the Platform may request self-exclusion by contacting dramjili support. Self-exclusion requests are processed within 24 hours and are irrevocable for the duration of the exclusion period.

dramjili strictly enforces the 21+ age requirement and will not knowingly permit minors to access the Platform. If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for further information and support resources available to Filipino players.

9. Intellectual Property

All content on the dramjili Platform, including but not limited to text, graphics, logos, game software, audio, video, and the overall design and layout of the Platform, is the exclusive property of dramjili or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without the prior written consent of dramjili.

10. Limitation of Liability

To the maximum extent permitted by applicable law, dramjili shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

dramjili does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Nothing in these Terms shall limit or exclude dramjili's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

11. Privacy and Data Protection

dramjili collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

dramjili complies with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). Your personal data will not be sold to third parties. Please review our Privacy Policy for full details on how your data is handled.

12. Amendments to These Terms

dramjili reserves the right to amend, update, or replace these Terms at any time. Where changes are material, dramjili will provide reasonable notice to registered players via email or a prominent notice on the Platform. Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. The date of the most recent revision is indicated at the top of this page.

13. Termination and Suspension

dramjili reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, including where:

• You have breached any provision of these Terms.
• dramjili is required to do so by applicable law or regulatory directive.
• dramjili reasonably suspects fraudulent, abusive, or unlawful activity on your account.
• You have requested self-exclusion under the Responsible Gaming policy.

Upon termination, any real-money balance remaining in your account (after deducting any bonus funds and amounts subject to investigation) will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.

14. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and dramjili, you are encouraged to contact our support team in the first instance to seek an informal resolution. If the dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the dramjili support team:

• Live Chat: Available 24/7 via the Platform — average response time under 2 minutes.
• Support Email: [email protected]

dramjili aims to acknowledge all written enquiries within 24 hours and to resolve complaints within 5 business days.